Guests Joining Collab Cam see a Blank Screen

Date Reported: 6/13/2026

Status: Investigating

Notes:

Users joining collab cam via PC and a browser link are met with a blank screen after clicking "Join". Example screenshot shown below. 

Our team is investigating the issue and will hopefully push a resolution as soon as they can.

In the meantime, we've found that joining via Mobile works just fine. 

If you also have this issue and you'd like to report it to us, please reach out to us here: https://streamlabs.com/support