Streamlabs Dashboard/Editor Blank - Unable To See Scene Collection Information and Stream Preview

Date Reported: 5/09/2025

Status: Workaround Available

When opening the Streamlabs Desktop App users have reported that they cannot see any dashboard/editor information such as scenes, sources, audio mixer and the stream preview.

Workaround:

Clear the cache of your Streamlabs Desktop App. This will reset your current settings on the software but should allow you to see everything properly afterward!

Windows:
1. Close the Streamlabs Desktop App and copy: "%appdata% " then Press the Windows Key on your keyboard, Press CTRL + V then Press Enter 
2. This will put you into your roaming folder, scroll down until you see " slobs-client " 
3. Rename it to " _slobs-client " 
4. Restart Streamlabs Desktop as Administrator when launching 

Mac:

1. Close the Streamlabs Desktop App and open a new Finder window
2. Click "Go" and then "Go to Folder"
3. Type "~/Library/Application Support"
4. Find the "slobs-client" folder
5. Rename it to " _slobs-client "
6. Restart Streamlabs Desktop 

If you're still having this issue after these steps are completed, please let us know here: https://support.streamlabs.com/hc/en-us/requests/new