RESOLVED

If you are still experiencing this issue or have additional questions or concerns, please submit a ticket to our team, and we will be happy to help!

Date Reported: 

06/06/2025

Status: 

Work-around available

Notes:

If you're finding that whenever you stop recording on the Streamlabs Desktop App it does the following you may have this issue:

1. The recording doesn't stop
2. The recording button shows an infinite loading loop animation
3. The recording timer restarts from 00:00:00

It's been discovered that this is caused by another software! If you have the program "Logi Tune" installed on your system, this could be the cause.

The current work around is uninstalling Logi Tune if you have it and try once more.

If you're still having trouble, please reach out to us here: https://support.streamlabs.com/hc/en-us/requests/new