Sometimes the Record feature does not result in a video file being exported to your chosen video folder for storage. Here are some common solutions.
- Make sure you have sufficient disk space
- Make sure you're using a recording path which your user account is allowed to write in
- Install Microsoft Visual C++ redist 2017.
- Install the most recent version of your graphics card
- Run Streamlabs Desktop as administrator
Common Errors and Solutions
1) An unexpected error occurred: Unable to write to.
- Make sure you're using a recording path which your user account is allowed to write in.
- Make sure you have sufficient disk space.
- Try running Streamlabs Desktop as administrator.
1) An unexpected error occurred: [empty]
- (Re)Install Microsoft Visual C++ redist 2017.
- (Re)Install the latest drivers for your GPU.
- If you record and stream at the same time, use a different recording encoder as your stream encoder.
- If you record and stream at the same time, use "Same as Stream" quality.
2) No errors; No Recording File Created.
- (Re)Install the latest drivers for your GPU.
- (Re)Install Microsoft Visual C++ redist 2017.
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