Date Reported: 3/19/2025
Status: Awaiting Third Party
Our team is aware that many users are having their Streamlabs x TikTok live streaming access revoked, even when there are no violations or restrictions on their account. The approval process is entirely handled by TikTok. We do not approve or deny individuals from streaming to TikTok. This issue is not unique to Streamlabs, as other third party PC streaming solutions are also having this issue (i.e. StreamElements, Restream.io, etc).
Step 1: Ensure that your access is revoked
Click on the Streamlabs x TikTok LIVE access link here. You will see a webpage that has one of the following messages:
Approved
This means that you are approved to stream to TikTok using Streamlabs. If you are having issues going live, please reach out to our team.
Under Review
This means that you still haven't been approved or denied. Please wait for at least 1 business day and check the link again to see your approval status. A business day is Monday-Friday within typical business hours excluding public holidays.
Not approved or revoked
This means that TikTok has not approved or revoked your access. If you see this message, you will want to go to your TikTok Restrictions screen. There, if you have any current violations, that would be why you were revoked or not approved. You would need to wait the 30 days to reapply. If you see 0 violations, continue to step 2.
Do not continue to Step 2 unless it was explicitly written in the dropdown for your Streamlabs x TikTok LIVE access message.
Step 2: Contact TikTok
You will need to reach out to TikTok using their support link here: https://www.tiktok.com/legal/report/feedback?lang=en. Please fill out each section of the form with your details and copy/paste the non-personal information sections.
Topic: Account ban/suspension
Category: Other
This way you don't get the support that will automatically assume it's a LIVE issue, but that it's a Streamlabs access issue. These are not the same.
Username: @yourname
This is the @yourname in your tiktok link
Contact Email: your@email.address
This is the email address that is best to contact you at. You should also try to make this the same email address as what is linked to TikTok.
Additional details: I am reaching out regarding my Streamlabs TikTok Access (https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US&apply_mode=8) showing as as "Revoked." I do hot have any active violations and I would like assistance in restoring my access to stream to TikTok using Streamlabs. For your convenience, I have included a screenshot of my Streamlabs Access Tab showing the current status. Please let me know if additional information is needed to assist with my case.
Attachments:
Include a screenshot of your Streamlabs TikTok Access page
Declaration
Check both boxes
Step 3: Further Communication with TikTok
We have found from past experiences that sometimes there are misunderstandings after the initial report. We have done our best to be as clear as possible, but here are some common areas of confusion:
You have LIVE Access
If they are indicating LIVE or TikTok LIVE this is an entirely separate access . You are not reaching out about LIVE access, but the ability to use Streamlabs x TikTok LIVE access, hence why we were saying specifically Streamlabs Access. This is also the "LIVE on PC" access
You need to reach out to Streamlabs
Share with them that you have spoken to the Streamlabs team about this. They have spoken to their contacts at TikTok and this specifically a TikTok issue. Our formal messaging is on our Streamlabs Support Help Twitter as well
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