If you notice that your events are not coming through on Recent Events or the Minifeed, we have a short guide to resolve this quickly on your end so you may get back to streaming quickly.
Here are some steps to take that usually resolve this issue:
- Fully refresh your Twitch account's connection to Streamlabs
- Log out of Streamlabs.com and all Streamlabs software that you may be using. This would be things such as Streamlabs Desktop or our Stream Label program.
- While still logged out of all areas, go here: https://www.twitch.tv/settings/connections, then find Streamlabs (Twitch Alerts) or Streamlabs / Streamlabs Dashboard & click Disconnect. Then clear your web browser's cookies & cache files.
- Then, log back into Streamlabs.com and/or the Streamlabs software you were using with your Twitch account specifically to reconnect.
After doing this, you may also need to update your widget/alert URLs in your streaming software.
This will not bring back any missing events into your feeds. It will only help moving forward.
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