Where do products ship from?
We have 2 shipping and fulfillment centers in the U.S.A - one in North Carolina and the other in Los Angeles. We also ship and fulfill orders in Europe from our distribution center in Latvia.
Items shipped internationally might include extra fees
Items that are shipped internationally might include extra fees like; customs, VAT and other clearance fees that are charged by the post office upon receiving the ordered items.
Do note that some apparel items may be shipped from the US or EU depending on availability, without our knowledge. Our fulfillment partners reserve the right to do so in order to fulfill orders in a reasonable amount of time, unfortunately.
- VAT (Value Added Tax) is charged to all orders fulfilled in Europe, with shipping destinations in the EU.
- VAT is calculated as (product cost + shipping) * Country’s VAT%.
- Orders going to Australia now have to have a 10% GST (Goods and Services Tax) imposed by the Australian government.
The following items are only shipped from the EU
All Over Prints:
- Bean Bag Chair with Filling
- Men's Athletic Long Shorts
The following items are only shipped from the US
- Anvil 990B Youth Lightweight Fashion T-Shirt with Tear Away Label
- American Apparel BB401 Unisex Poly-Cotton Short Sleeve Crew Neck
- American Apparel 2408 Fine Jersey Tank Top Unisex
- American Apparel 2007 Unisex Fine Jersey Long Sleeve T-Shirt
- American Apparel TR401 Unisex Tri-Blend Short Sleeve Track Shirt
- American Apparel BB301W Poly-Cotton Short Sleeve Women's T
- Bella + Canvas 6681 Women's Crop Tee with Tear Away Label
- Los Angeles Apparel 2332 Fine Jersey Short Sleeve Cropped T-Shirt /w Tear Away Label
- Next Level 6733 Ladies' Triblend Racerback Tank
- Tultex 245 Unisex Fine Jersey Raglan Tee with Tear Away Label
- American Apparel 5454W Unisex California Fleece Raglan Sweatshirt
- American Apparel F497 Unisex Flex Fleece Zip Hoodie
- Bella + Canvas 3710 Piped Fleece Jacket
- Next Level 9700 Bomber Jacket
- Jerzees 975MPR Unisex Joggers
All Over Prints:
- Sublimated Towel
- Enhanced Matte Paper Framed Poster
- Premium Luster Photo Paper Poster
- Premium Luster Photo Paper Framed Poster
- Otto Cap 18-1248 Vintage Cap
- Sportsman SP15 Pom Pom Knit Cap
- Champion Bomber Jacket
How are products packaged for shipment?
- Because of the variety of products we fulfill, we package each item based on dimension requirements to ensure protection during shipment. Generally, posters are shipped in kraft tube boxes with plastic end caps. Frames and canvases are usually shipped in corrugated boxes, ranging in dimensions of 26x20x18 to 28x5.5x38. Since carriers calculate live shipping rates mainly by the zip code entered it is possible that an incorrectly formatted address could be entered and the package is still able to ship from our facility.
- In some scenarios, the local post is still able to make the delivery depending on the error that was made in entering the recipient address.
- If they are unable to deliver the package it will be returned to our HQ. We will then notify you once this has taken place so that the necessary steps can be taken for a re-shipment. Within 4 weeks you will need to confirm the updated and correct address as well as confirm the charges for reshipping the package.
How long does it take for my custom product to reach fulfillment?
- We take about 2-7 business days to create custom apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products.
- For international orders, we take between 10-20 days to create and deliver your order.
- Once your order is fulfilled, you should receive a tracking number via email.
You can check the status of your order by checking the link in the order confirmation email that you received (be sure to check your spam folder). Please be sure to include your order number when you email us about the status of your merch order.