Streamlabs takes your security very seriously and makes every effort to protect your account from fraud. For this reason, only verified accounts are eligible to receive donations via credit card and/or UnitPay.
To become verified, accounts must:
- Have a proven track-record of legitimate use.
- Demonstrate a consistent pattern of concurrent viewers and followers.
Once you meet these requirements, you will automatically be able to setup credit card and/or UnitPay donations.
If you're a new streamer:
- Start by activating Paypal to begin accepting donations
- You can also try our new PayPal integration, which also allows you to accept donations directly on your tip page via credit cards
You can try activating credit card and/or UnitPay donations again at a later date. If you have more than one streaming account linked in your account settings, try setting a different account as your primary account if you believe the other account has a higher chance of becoming verified.
If you would like more information about setting up credit card donations click here.