RESOLVED

February 19, 2025

If you are still experiencing this issue or have additional questions or concerns, please submit a ticket to our team, and we will be happy to help!

Date Reported: 2/17/2025

Status: Resolved

When Livestreaming to Kick on the Streamlabs Desktop App, users have been reporting errors and are unable to go live. Users are getting a "The request to the platform failed" error upon trying to go live to Kick.

To fix this error, please unmerge and then remerge your Kick account on the Streamlabs.com website. You can do so here: https://streamlabs.com/dashboard#/settings/account-settings/platforms