Streamlabs - Alerts, Chatbox, and Streamlabels were not working properly for some users

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RESOLVED

September 20th, 2024

If you are still experiencing this issue or have additional questions or concerns, please submit a ticket to our team, and we will be happy to help!

Date Reported: 

9/19/2024 11:30am PST

Notes:

This has been resolved for some users, but not for all.

If you are still experiencing this issue, please try the following:

  • Reload Widgets via Dashboard
    • https://streamlabs.com/dashboard#/recentevents
    • Click on (📣 ) 'Alerts Volume & Widget Settings' tab
    • Scroll down to 'General Settings' > Reload Widgets
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