Reported Date:

August 22, 2024

RESOLVED

August 22, 2024

If you are still experiencing this issue or have additional questions or concerns, please submit a ticket to our team, and we will be happy to help!

Notes:

We have received reports that when enabling a new platform while using Dual Output the details window constantly loads like this screenshot below.

Work Around:

1. Disable Dual Ouptut
2. Click Go Live
3. Toggle on the platforms you would like to go live to
4. Close the Go Live window
5. Re-enable Dual Output
6. Click Go Live
7. Adjust your horizontal/vertical platforms