While on a tip page, you can login & click on the top right dropdown, then click "Pro Settings"
- Then simply click on "here" to cancel
Here is an example of a tipping page: https://streamlabs.com/streamlabs
If you don't see a subscription on this page while logged in and you believe you're subscribed, please submit a payment/subscription ticket and our team will process your request.
Can I get a refund?
We offer a 14-day money back guarantee, no questions asked.
If you cancel within the first 72 hours your payment will be automatically refunded to the payment method charged. **Most refunds can take 3-7 business days to show up in your account.
If the 72 hour window for an automatic refund has passed and you still desire a refund; Simply submit a ticket HERE and our support team will be more than happy to help you out.
This applies to Streamlabs PRO viewer subscriptions, billed at $5.99 monthly. For more information on our Prime refund policy, click here.