Talk Studio Subscription & Billing

Whether you are a Standard or PRO user, managing your Talk Studio subscription is easier than ever. If you have a Streamlabs Ultra subscription, please refer to this guide!

Table of Contents:

  1. Finding your Billing page
  2. Getting an Invoice/Receipt
  3. Updating Payment Information
  4. Cancelling your Subscription

Finding your Billing Page

  1. Log into Talk Studio using the account from which you purchased the subscription.
  2. Click your Profile Picture and select Account Settings.
    The Talk Studio Account dropdown with a box around "Account Settings"
  3. Click Billing from the left menu.
    Talk Studio's Navigation menu with various options including "Billing" highlighted in red.

Getting an Invoice/Receipt

  1. Navigate to your Billing page.
  2. Click on Invoices.
  3. Next, click Download to the right of each billing cycle that you need the invoice/receipt from
    Talk Studio's Billing - Invoices page with past payment information

Updating Payment Information

  1. Navigate to your Billing page.
  2. Click on Payment Method.
  3. Click Update Payment.
    Talk Studio's Billing-Payments screen with payment method details and an option to update the method.
  4. Fill out your information and press Save.

Cancelling your Subscription

  1. Navigate to your Billing page.
  2. Ensure you’re on the Subscriptions tab and click Change Plan.
    The Talk Studio Subscription page showing the current plan and features. Also how to change the plan you are currently on is boxed in red.
  3. Find the Free Plan to the far left and click Cancel Pro Plan or Cancel Standard Plan based on your plan.
    Talk Studio subscription plans comparison page with "Cancel Pro Plan" boxed underneath the "Free" section.

  4. The next screen will share the perks you won’t be able to access again after unsubscribing. Press Continue to Cancel if you wish to proceed.

    Talk Studio's "Cancel Plan" webpage with a list of features that will be lost upon cancellation, and options to continue or keep features.
  5. On the next screen, tell Streamlabs why you want to cancel your Ultra membership. Select from the reasons provided or tell us in the Other field. Don’t be shy—we truly want your honest feedback! Then, the Continue to Cancel button will activate, and you can press it.
    Talk Studio cancellation feedback form with multiple-choice options and reason entry field.
  6. After that, you’ll see a drop-down indicating your subscription was successfully canceled.

    Talk Studio successful cancellation notification.

If you need further help, our team is happy to answer your questions in a ticket!

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