Cloudbot 101 — Loyalty Points

What is loyalty?

The Loyalty system allows you to reward your loyal viewers with virtual currency that can be used to interact directly with the stream, redeem alerts, trigger commands, enter giveaways & play minigames.

How do I set it up?

In order to get started all you need to do is go HERE and make sure the Cloudbot is enabled first. It’s as simple as just clicking on the switch.


Once it’s enabled, you can enable the loyalty system by clicking on Enable Loyalty.


First thing’s first, we’ll go to Settings in order to customize how many points viewers earn over the course of the stream.

Loyalty Name?

The Loyalty name refers to the name of your currency, in case you want it to be called something specific you can adjust this here.


Points per Interval

This is where you can adjust the payout interval & amount of points your viewers earn while watching the stream.

The interval is how often the bot pays out points in minutes. We recommend using a value between 5 and 60 for this, but if you want to reward viewers less often feel free to go higher than 60.

Payouts to live users refers to the base payout amount a viewer will get when just watching the stream even if they’re lurking.

Payout to active users refers to the payout a user receives for being active in chat, this stacks with the base payout. This way, viewers that interact and keep chat active will be able to earn a little more.


Event Payout

This is where you can adjust the number of points your viewers earn when they follow, subscribe, host or even raid your channel.

The on follow payout is something they can only earn once by following your stream.

The on subscription payout will be rewarded as soon as a viewer subscribes and whenever they renew their subscription.

The on host & on raid payouts get awarded to users 1x per stream when they perform these actions.



This is where you can adjust how many points a viewer receives when they donate to your stream through us or through super chats, if you’re a YouTube streamer


I am done what now?

After you’re done customizing your loyalty simply click Save Settings and you should be good to go.

In order for viewers to be rewarded, you are required to be live. While offline no one will earn any points.

How do my viewers check their points?

Your viewers can check their points by using !points, if you wish to adjust this default command you can do this HERE. There are also various other commands that can be used in conjunction with the Loyalty System.

We have !top to check the top 10 users by points, !tophours to check the top 10 users by time watched.

You are even able to add, remove, or even give your own points to another user by using !addpoints, !removepoints or !give.

All of these commands are nicely listed under the default commands section so feel free to try them out. Want to learn more about commands, check out our tutorial HERE.

Various Commands for Loyalty

If you have any questions or comments, please let us know. Remember to follow us on Twitter, Facebook, Instagram, and YouTube.

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